TOKYO- Japan Airlines (JL) announced record financial results for FY2024-25, driven by a 14% surge in international passengers and strategic expansions. The airline reported strong demand across its full-service, LCC, and non-aviation segments, alongside sustainability initiatives like domestic SAF adoption.
Tokyo’s Narita International Airport (NRT) played a central role in the carrier’s international growth, supported by expanding inbound demand and resumed outbound travel from Japan.

Japan Airlines Revenues and Passenger Growth
Japan Airlines (JL) reported consolidated revenue of JPY 1,844 billion in FY2024-25, marking an 11.6% year-on-year increase, its highest since relisting.
This performance was driven by a 14.4% increase in international passenger numbers and a steady rise in domestic travel, cargo operations, and non-aviation businesses.
Operating expenses rose 9.8% year-on-year to JPY 1,693.4 billion, impacted by currency depreciation, rising prices, and workforce investment.
Despite higher costs, EBIT rose 18.7% to JPY 172.4 billion, and net profit grew by 12.0% to JPY 107.0 billion.
International Passenger Demand: A 14.4% increase in passengers, fueled by inbound tourism and outbound business travel recovery. Routes like Tokyo-Narita (NRT) to Chicago (ORD) and expanded Osaka-Kansai (KIX) services contributed.
Domestic Recovery: Promotional campaigns boosted load factors to 82.9%, with passenger revenue up 3.7%.
Cargo Growth: High-value shipments (e.g., pharmaceuticals) and new routes like Tokyo-Narita (NRT)–Hanoi (HAN) lifted international cargo revenue.
LCC Segment: ZIPAIR and Spring Japan saw a 39.1% revenue jump, with plans to double fleet size by 2030.

Operational Highlights
Revenue from full-service operations climbed 9.8% to JPY 1,451.8 billion. The rise was supported by sustained inbound tourism, recovering business travel, and high-value cargo demand. EBIT from this segment reached JPY 111.1 billion, up 4.7% year-on-year.
International Passenger Traffic
The airline saw robust international recovery, particularly from routes involving Southeast Asia, North America, and intra-Asia. This led to an 11.9% rise in revenue and a 14.4% increase in passenger numbers.
Domestic Passenger Demand
Promotional campaigns helped achieve a record-high load factor of 82.9% in Q4. Full-year domestic passenger numbers rose 2.9%, and revenue increased by 3.7%.
Cargo and Mail
JAL captured high-value cargo, including pharmaceutical shipments and Asia-U.S. freight. New cargo routes, such as Tokyo (NRT)–Hanoi (HAN), and codeshare agreements, such as with Kalitta Air (K4), expanded cargo capacity and revenue.

Other Business Developments
Low-Cost Carrier Performance
The LCC segment, comprising ZIPAIR and SPRING JAPAN, recorded a 39.1% revenue increase to JPY 104.1 billion.
EBIT surged more than fourfold to JPY 11.5 billion, reflecting demand-led growth and operational scalability.
Mileage, Finance, and Commerce
With growing JAL Card usage and JALUX store revenue, this segment earned JPY 200.3 billion, up 5.5%.
EBIT improved by 10% to JPY 38.1 billion, driven by digital banking services and lifestyle product sales like the JAL Original Beef Curry.
Ground Handling and Miscellaneous Services
A 12.8% increase in third-party ground handling contracts led to JPY 252.2 billion in revenue. EBIT for this segment rose to JPY 12.3 billion.

Japan Airlines Expansion
JAL will begin Tokyo (NRT)–Chicago (ORD) services on May 31, 2025, and increase flights on Honolulu routes from Osaka (KIX) and Nagoya (NGO) by July.
The airline plans to add ten Boeing 787-9s and twenty Airbus A350-900s from FY2027 to expand seat capacity and enhance service
The “DEEEEP JAPAN” project and JAL-JTB collaboration aim to boost regional tourism. Starting FY2028, Airbus A321neo aircraft will replace Boeing 767s primarily on Tokyo (HND) routes.

Future Outlook
JAL increased its FY2024-25 annual dividend from JPY 80 to JPY 86 per share, with the year-end dividend rising from JPY 40 to JPY 46, reflecting strong performance.
For FY2025-26, JAL forecasts an annual dividend of JPY 92 per share, maintaining a 35% payout ratio.
The financial outlook for FY2025-26 projects revenue of JPY 1,977.0 billion, EBIT of JPY 200.0 billion, and net profit of JPY 115.0 billion, driven by sustained passenger demand and strategic expansions.
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