5 godzin temu
DELHI- A heroic IndiGo Airlines (6E) cabin crew member saved an elderly passenger’s life during flight 6E353 from Pune (PNQ) to Delhi (DEL) on January 12, 2025, demonstrating exceptional crisis management skills in the absence of medical professionals onboard.
The incident came to light through a LinkedIn post by Sanchit Mahajan, co-founder of Spotlight Scouts & Orion Hostels, who witnessed the entire episode.
IndiGo Airlines Flight Crew | Image credits to CAEIndiGo Cabin Crew Saved Passenger
The situation turned critical when a passenger in his seventies began losing consciousness mid-flight, creating tension among fellow travelers.
The unnamed cabin crew member immediately took control of the situation, displaying remarkable composure under pressure. She stabilized the passenger’s neck, administered oxygen, and performed necessary medical interventions to maintain his consciousness.
The entire crew supported her efforts as she worked continuously for 30-40 minutes until the passenger’s condition improved.
Mahajan observed that the crew member’s professional demeanor gave way to emotional relief after the passenger recovered, highlighting the intense pressure she had managed during the medical emergency.
Her quick thinking and unwavering dedication proved crucial in averting what could have become a serious medical crisis at 35,000 feet.
Photo: Bhavya Velani, Aviation A2ZPassengers’ Silence Overshadows Crew’s Heroic Act
The remarkable life-saving incident aboard IndiGo flight 6E353 revealed a concerning oversight in passenger behavior, as the heroic cabin crew member received minimal acknowledgment for her critical intervention. Sanchit Mahajan, who witnessed the event, noted the conspicuous absence of appreciation from fellow passengers during deplaning.
Mahajan personally approached the crew member to express his gratitude, recognizing the extraordinary nature of her response to a situation that would have challenged even experienced medical professionals. The incident highlighted the often-overlooked dedication of airline staff who routinely handle emergencies while maintaining their composure.
Photo: AI Generated by Sanchit MahajanIndiGo’s training protocols and crew selection process demonstrated their effectiveness through their team member’s exceptional performance during the crisis. The airline’s commitment to maintaining high standards of emergency response proved crucial in this life-threatening situation.
The incident has sparked calls for formal recognition of the crew’s efforts, with Mahajan advocating for official appreciation from IndiGo (InterGlobe Aviation Ltd).
Photo: Mumbai Planes | Siddh DhuriIndiGo’s Response
IndiGo Airlines has officially acknowledged the heroic actions of their cabin crew member, responding to Sanchit Mahajan’s viral LinkedIn post about the mid-flight rescue. The airline committed to recognizing their team’s dedication and praised the creation of a compassionate environment onboard their flights.
IndiGo Wrote,
Thank you for sharing this incredible experience, Mr Mahajan. Stories like these inspire us to continue fostering a compassionate and supportive environment onboard. Your kind acknowledgment of our team’s efforts means the world to us, and we’ll ensure they are recognized for their dedication. We look forward to serving you again with the same commitment and care. hashtag#Loveyoutoo hashtag#goIndiGo hashtag#IndiaByIndiGo ~Team IndiGo
IndiGo Comment
The incident resonated strongly within the aviation community. A fellow cabin crew member validated the challenges of handling medical emergencies at altitude, commending the IndiGo crew member’s actions through a supportive LinkedIn comment.
The story generated significant social media engagement, with users praising the crew member’s combination of professional expertise and emotional investment in passenger welfare. Comments particularly highlighted the poignant moment when the crew member shed tears of relief after stabilizing the elderly passenger.
Public response has centered on acknowledging the broader role of cabin crew in ensuring passenger safety beyond routine service duties. Social media users emphasized that such incidents illuminate the critical yet often unrecognized responsibilities shouldered by aviation professionals worldwide.
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The post IndiGo Cabin Crew Saved Passenger Life on Pune-Delhi Flight appeared first on Aviation A2Z.
