Air India CEO Campbell Wilson Celebrates Century, But in What?

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GURUGRAM- Tata Group-owned Air India (AI) CEO Campbell Wilson celebrated a special milestone on January 10, 2025, of 100th consecutive Friday communication since the airline’s transformation program began in August 2022.

The internal communications initiative, which started during Air India’s privatization and integration program, has served as a consistent platform for direct engagement with employees.

Photo: Air India

Air India CEO Century of Posts

Wilson emphasized the continuing importance of maintaining regular communication channels despite the substantial progress made in the airline’s transformation.

Coinciding with this milestone, Wilson highlighted Vistara’s 10th anniversary on January 9, 2025. The airline has evolved significantly over the past decade, becoming an integral part of the privatized Air India.

The merger has brought new developments, including Singapore Airlines (SQ) stake in Air India and the recent addition of Singapore Airlines CEO Goh Choon Phong to Air India’s Board of Directors.

Photo: Air India

The airline’s expansion continues with its A350 aircraft fleet marking one year of operations in India. Air India has expanded its international routes, adding Delhi-Newark to its existing Delhi-New York (JFK) and Delhi-London (Heathrow) services.

The airline’s crew celebrated this achievement by recreating iconic New York imagery, symbolizing Air India’s growing global presence.

Wilson’s leadership has overseen significant operational developments, including facility tours of Vatika and the Training Academy with the Singapore Airlines CEO. These visits highlighted Air India’s transformation progress, with particular emphasis on the enthusiasm and energy demonstrated by the airline’s personnel.

Photo: Air India

Other Special Milestones

Air India has achieved several significant operational milestones, marking substantial progress in its transformation journey.

The airline has become the first Indian carrier to offer Wi-Fi services across its domestic and international flights, implementing the technology on its A350, 787-9, and select A321neo aircraft.

The airline’s training capabilities will expand with the procurement of 34 trainer aircraft from Piper Aircraft (US) and Diamond Aircraft (Austria). The new flying school in Amravati, Maharashtra, scheduled to commence operations in the second half of 2025, will train 180 pilot candidates annually.

Air India’s maintenance operations have shown significant improvement, with 42 of 55 domestic stations now managed directly by Air India staff. The airline plans to complete the in-housing of the remaining 13 stations by April, enabling enhanced quality control and expanded maintenance capabilities, including lighter checks during extended transits and overnight stops.

Photo: avgeekwithlens/ Harsh Tekriwal

Air India Express (IX) has marked its 50th destination with the addition of Bangkok to its network. The airline will launch a new Hyderabad-Phuket service, establishing its second Thai destination. Domestic expansion includes new routes from Dimapur and Patna, connecting to Guwahati, Bengaluru, Bhubaneswar, and Hyderabad.

Additional routes from Bhubaneswar to Jaipur, Kochi, Lucknow, and Patna will further enhance connectivity. Eight new aircraft support this expansion, including four Boeing deliveries and four single-class aircraft transfers from Air India.

The airline’s safety initiatives include hosting an industry-first symposium on Dangerous Goods Regulation (DGR), themed ‘Safety Beyond Competition.’ The event brought together internal and external stakeholders from various airlines. Air India has also implemented the iQSMS system to strengthen quality audits and ensure compliance with regulatory, IOSA, and organizational standards.

Captain Devi Sharan, who commanded IC814 during the Kandahar hijacking incident and later led Indian citizen evacuations from Libya, has retired after 40 years of service. His retirement marks the end of a distinguished career marked by significant contributions to aviation safety and humanitarian operations.

The airline has also implemented mandatory e-learning courses through the Gurukul.AI platform, including TCoC, POSH, and other required training modules, accessible through the myAI portal.

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